The Armchair Show

AM News Show: Vicky Hart & Ian Godbold

COVID-19 accelerated changes to the way car retailers go to market and sell cars like no other external influence on the sector to date.

In this episode of the AM News Show podcast Vicky Hart, head of marketing at Hendy Group, and Ian Godbold, marketing director at Cambria Automobiles, discuss the changes that took place and how they have impacted customers and retail businesses.

The pair, hosted by Automotive Management (AM) editor Tim Rose and news and features editor Tom Sharpe in the studio, also explore the influence of the arrival of online-only disruptors including Cazoo and cinch to the market.

AM News Show: Ben Archer & Umesh Samani

Soaring inflation, the cost-of-living crisis and the knock-on effects of car supply shortages are among a host of topics covered in this episode of the AM News Show podcast.

Ben Archer, managing director of Arbury Motor Group, and Umesh Samani, owner of Specialist Cars, joined Automotive Management (AM) editor Tim Rose and news and features editor Tom Sharpe in the studio for another regular instalment of the podcast which hosts topical discussion on issues affecting the car retail sector.

And, as the UK’s economic outlook appeared to be delivering ever more challenges, Archer quipped “I almost wish they’d start talking about COVID again, if I’m being brutally honest.”

AM News Show With Keyloop senior product marketing manager Charlotte Morgan

A fascinating insight into how the car retail sector can leverage customer data to improve processes and customer experience is explored in this episode of the AM News Show podcast.

Keyloop senior product marketing manager Charlotte Morgan couples a “love” of data with a passion for automotive…and her Abarth hot hatch. Here she talks to AM news and features editor Tom Sharpe about her path to the automotive sector, inspiring applications of customer data, and her experience of working within Keyloop to help improve the car retail journey, both online and off-line.

AM News Show with Mazda UK sales director Peter Allibon

Mazda UK sales director Peter Allibon talks to AM news and features editor Tom Sharpe about the challenges and opportunities for the Japanese brand in 2022.

Lots of ground is covered in this episode of the AM News Show podcast, with Peter and Tom discussing a range of subjects including:

- Embracing the benefits of a Brexit-triggered the decision to import cars directly to the UK in order to cut lead times and potential logistical headaches.

- Tackling the challenges of supply restrictions with the help of new model derivatives. - Evolving car retail: Mazda UK has followed up its home test drive scheme with the launch of online car retail offering.

- Diversity in car retail: Mazda UK’s efforts to diversify the workforce in its franchised car retail network with guidance from the Automotive 30% Club.

AM News Show with JCT600 Nicola Tordoff-Sohne & NFDA Gabriele Severini

AM tapped into inspirational stories from automotive apprentices to discover what is attracting the next generation of talent into the sector in this episode of the AM News Show Podcast.

JCT600 head of colleague experience Nicola Tordoff-Sohne is joined by Aston Martin Leeds apprentice technician Sophie Bailey and Mercedes-Benz Sheffield apprentice service advisor Ben Collinson to share their stories with AM new and features editor, Tom Sharpe. From overcoming family prejudices about working in the sector, to encouraging friends to earn while they learn in an automotive retail environment, the interview offers some fascination insights.

National Franchised Dealers Association (NFDA) communications manager, Gabriele Severini, also contributes to the conversation, detailing the efforts made by the industry body’s Drive My Career campaign to ensure automotive retail is at the top of young peoples’ career consideration lists.

The AM News Show featuring: Dylan Setterfield at cap hpi & Marc Palmer at AutoTrader

Focussing on the current supply chain “turmoil” impacting the car retail sector and what the future might hold, this latest edition of the AM News Show draws insight from Auto Trader and Cap HPI.

Auto Trader brand director Marc Palmer and Cap HPI head of forecast and strategy Dylan Setterfield join AM editor Tim Rose and news and features editor in the Armchair Marketing studio.

Among the topics up for debate are:

- When is the limited supply of new and used cars going to come to an end?

- What are the sector’s key price fluctuation trends and where are they headed?

- How has the current climate grown the importance of live market data?

- Where are the UK’s EV hotspots?

- Can used car buyers on a budget really afford a used EV?

Waylands Group & Sandicliffe share how they navigate the pace of change | Auto Customer Experience.

The show's packed with tips, tricks and winning strategies to inspire you and your business. Packed with experts, and special guests - you'll wish you subscribed sooner!

If you've got an interest in car dealers or the automotive industry in general, then you'll love The Armchair Show. A podcast / motortrade radio / Youtube-show.

John Miele UK Managing Director at Roadster | The Armchair Show

Learn, prosper & grow with The Armchair Show, brought to you by Armchair Marketing. The show's packed with tips, tricks and winning strategies to inspire you and your business. Packed with experts, and special guests - you'll wish you subscribed sooner!

If you've got an interest in car dealers or the automotive industry in general, then you'll love The Armchair Show. A podcast / motortrade radio / Youtube-show.

John Miele & Joel Combes - buying a car online - what's changed in the car buying journey?

Learn, prosper & grow with The Armchair Show, brought to you by Armchair Marketing. The show's packed with tips, tricks and winning strategies to inspire you and your business. Packed with experts, and special guests - you'll wish you subscribed sooner!

If you've got an interest in car dealers or the automotive industry in general, then you'll love The Armchair Show. A podcast / motortrade radio / Youtube-show.

AM News Show with ICDP Managing Director Steve Young

ICDP managing director Steve Young discusses the evolution of the car retail sector in 2022 and beyond with AM news and features editor Tom Sharpe.

With agency model franchise agreements, new car supplies and an acceleration in digital retail all impacting the sector, the pair debate a number of strategic issues, including:

- Block Exemption regulation changes and their impact

- OEM and franchisee discussions in an agency model environment

- What is needed to achieve a seamless, omnichannel car retail journey